Reference

jco69 Privacy Policy For Your Account

jco69 Privacy Policy explains what we collect when you create an account, sign in on a phone or desktop, and use payment choices such as DANA, OVO, GoPay…

Account dataDevice cookiesPayment referencesPrivacy requests
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jco69 jco69 Privacy Policy For Your Account
PRIVACY CONTACT PATH

Get Privacy Help Through Account Support

A clear support path helps you act on this Privacy Policy without sending sensitive wallet credentials.

Account access If you cannot open the privacy page after signing in, use the account support route and include your registered phone number. We can check the account path without asking you to disclose a wallet PIN or a private sign-in code.
Wallet reference For a DANA, OVO, GoPay or QRIS record, send the visible transaction reference and date rather than secret wallet credentials. Our support team can compare the reference with the account record and explain what data is held.
Request changes To correct a phone number, name or account detail, state the field that needs changing and why. We may request an account check before making an amendment, so another person cannot alter your personal record.
DATA HANDLING PRACTICE

Cookies, Devices And Account Security

We keep this policy practical by separating account data from payment references and device signals wherever our systems allow.

Account records

We use your registration details, phone verification result and sign-in timestamps to maintain the account path. If you request a copy or correction, we compare the request with the account record before releasing or changing personal data.

Payment references

DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri or BNI transfer details may appear as transaction references and status records. We use them to match activity, not to collect your bank password or wallet PIN.

Device signals

When you move from mobile login to the lobby, our systems may record browser type, IP address, operating system and access time. These details help identify an unusual session and support an account access check.

Cookie choices

Cookies can keep a session open, remember a language or region choice and show whether a policy page was accessed. You can adjust cookie controls in your browser, though some sign-in functions may then need to be repeated.

Retention period

We retain account, security and transaction records only for the period needed for account service, dispute handling, fraud checks or legal duties. A deletion request may remove eligible data while required records stay restricted.

Your request

You can ask what personal data we hold, request a correction or ask about deletion through the support path. Include your registered phone number and a precise request so we can verify ownership before replying.

Privacy Policy Questions About Your Account

These Privacy Policy answers address the account and payment questions we expect you to ask before using jco69 from Indonesia. We explain why device signals appear, how wallet references are handled and what steps to take when you want a copy, correction or deletion. If your situation is not covered, use the account support path with only the details needed to identify your request.

The jco69 Privacy Policy covers data collected through account creation, sign-in, device access, cookies, support messages and payment status checks. It explains how we use phone details, verification records, IP addresses, transaction references and related security records when access is where local law permits.

No. Our payment records may show a DANA, OVO, GoPay or QRIS reference, amount, time and status so we can match activity to your account. We do not ask for your wallet PIN through account forms or support messages, and you should never send it.

Your phone number supports account verification, while browser type, IP address, operating system and access time can help us identify an unusual sign-in. These details also help restore the correct session when you move between a mobile browser and a desktop browser.

Use the support link connected to your account and ask for a personal data access request. Include your registered phone number and describe the records you need, such as account details or payment references. We may verify ownership before sharing data tied to your account.

Yes, you can request a correction to an eligible name, phone number or account field through account support. Tell us which entry is wrong and what it should say. We may ask for a verification step before changing the record to protect your account.

You can submit a deletion request through the account support path. We assess which records can be removed and which must remain for security, dispute handling or legal duties. Deletion may affect account access, and access or eligibility depends on local law.

We keep payment references, account activity and security records for as long as needed for account service, transaction checks, dispute handling or applicable legal duties. The exact period can differ by record type. Ask support which category applies to your request.

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